Autonomous Solution Provider- VoIP Partner Programme
Autonomous Solution Provider (ASP)
VoIP Partner ProgrammeBecome part of our fully fledged VoIP partner programme. Similar to being a Reseller but you own the full customer relationship life cycle. You provision systems for customers, supply equipment and provide after-sales technical support. In return you get lower wholesale prices and the option to sell with your own branding. To qualify as an ASP you must be self-sufficient with your own skills and resources to install systems and to provide customer support.
How do the partnership options compare?
|Become a Dealer||Become a Reseller||Become an ASP|
|How do you make money?||Earn commission and revenue share||Earn margin between selling price and wholesale price.||Earn margin between selling price and wholesale price.|
|Who owns the customer?||VIP VoIP||Reseller||ASP|
|How are services branded?||Dealer sells the VIP VoIP brand||Reseller sells the VIP VoIP brand||ASP can use their own branding|
|Who consults with the customer for discovery of requirements?||Dealer||Reseller||ASP|
|Who sets the selling price?||VIP VoIP||Reseller||ASP|
|Who captures the customer order?||Dealer||Reseller||ASP|
|Who provisions the system?||VIP VoIP||VIP VoIP||ASP|
|Who supplies telephones and other equipment to the customer?||VIP VoIP||Reseller buys phones from VIP VoIP and buys other equipment from wherever they wish.||ASP buys all the equipment needed from their preferred suppliers.|
|Who provides after-sales support?||VIP VoIP||VIP VoIP||ASP|
|How does customer invoicing work?||VIP VoIP generates invoices directly to the customer.||Partner is responsible for invoicing customers. There are two invoicing options:
1. VIP VoIP supplies billing data to the partner’s own system
2. Partner subscribes to VIP VoIP billing software
Note - With bundled packages, Resellers & ASPs The partner owns the contract with their customer and the partner makes the same contractual commitment to VIP VoIP as their customers do to them. For example: on a 24-month contract the partner must pay VIP VoIP for the full 24 months of wholesale service charges even their customer defaults on the contract. This does not apply to Dealers because the customer is in contract with VIP VoIP directly.