Category Archives: Service Information

Category: Service Information

Software Partner: First Contact
Software Partners VIP VoIP Website Admin

First Contact provide specialist software for companies who run customer contact centres.  We provide agents with clear and intuitive paths through calls, collecting relevant data and supporting their CRM and Line of Business activities along the way.  We provide management visibility to monitor agent and campaign performance; and business intelligence to ensure maximum productivity and
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VoIP Sales Pitch
Image Guide VIP VoIP Website Admin

Do you want to be a VoIP reseller or VoIP dealer, but don’t know where to start? Here’s our sales pitch guide to help you give it your all when your selling VoIP to potential customers. Remember the type of business you are selling VoIP to, understanding their needs and know what’s important to them. On
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VoIP Call Recording Service
Image Service Information VIP VoIP Website Admin

At VIP VoIP we realise people are not machines. While we all strive to be the best at our jobs none of us can claim to have perfect recall. That’s why having call recording can be essential for getting complete clarity and never missing information. Whether it’s a legal matter that needs a clear record
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Shared VoIP Phone Book Service
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A shared VoIP phone book service allow your organisation to maintain a central list of contacts that can be shared with all the phones in your organisation. This greatly reduces the time and hassle spent managing individual contact lists in phones. Updates to the central list are rapidly propagated across your organisation making sure everyone is
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Troublesome Router Solutions
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One of the essential components in any VoIP system is the Internet connection. Without a reliable Internet connection, VoIP can quickly become a frustrating experience. Crucial to a reliable connection is the router. This often-overlooked component is the one thing keeping us all online. When it comes to routers and VoIP you tend to get
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Basic VoIP User Guide
Image Guide VIP VoIP Website Admin

This basic VoIP user guide explains how to do routine operations on your telephone system. The basic functions, such as transferring calls, managing voicemail and arranging simple conference calls, are explained thoroughly. If you wish to learn how to set up the more advanced features of the system then we can supply you with a comprehensive system
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Become a VIP VoIP Sales Partner
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We give you the means to sell profitable high quality, telephone services to your customers at competitive prices. Find out more about sales partner opportunities